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Privacy Policy

Privacy Policy

At a.x.bakes, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Place an order

  • Fill out a contact or inquiry form

  • Subscribe to our newsletter

  • Upload photos or other files

  • Contact us directly

This may include:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely via Stripe)

  • Event details or preferences you share

We may also collect limited data automatically through cookies or analytics tools to improve website performance and user experience (e.g., browser type, device, time of visit, pages viewed).


2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you about your purchase or inquiry

  • Improve our website and services

  • Respond to customer service requests

  • Send occasional updates, offers, or newsletters (only if you opt in)

We do not sell or rent your personal information to third parties.


3. Payment Security

We use Stripe to process all online payments. Stripe is a secure, PCI-compliant payment gateway. Your credit card details are encrypted and not stored on our servers.


4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors interact with our website and allow certain site features to function properly (e.g., shopping cart). You can disable cookies in your browser settings at any time.


5. Third-Party Services

We may use trusted third-party tools (like Google Analytics, Stripe, or email services) to support our business. These services only receive the minimum data necessary and are obligated to maintain privacy and security.


6. Your Rights

You have the right to:

  • Access the personal information we have about you

  • Correct or update your information

  • Request that we delete your data (unless we’re required to keep it for legal or transactional reasons)

  • Opt out of marketing emails at any time

To exercise these rights, please contact us.


7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13 years of age.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated revision date. By continuing to use the website, you agree to the revised policy.

Last updated: 15 June 2025


9. Contact Us

If you have any questions or concerns about this policy, you can reach us at:

a.x.bakes